Getting Started With Communication Hub

Learn how to use the Communication Hub to send messages, manage audiences, and communicate with your network - with step-by-step guides and real examples.

Overview

Stop relying on scattered emails and external tools. The Communication Hub is your central command center for managing all network messages.

Whether you are announcing a Black Friday sale, distributing new tracking links, or posting urgent compliance alerts, this tool lets you reach your Partners and Advertisers directly inside their workflow.

What You Can Do (Key Capabilities)

Why use the Hub instead of standard email?

🎯 Send Targeted Campaigns: Use robust filters to message only the Partners who drove revenue last month, or only those running a specific Offer.

🚀 Automate Offer Sharing: Forget manual copy-pasting. Use the {offer_tracking_link} macro to instantly generate unique tracking links for every single recipient in a mass email.

📢 Post Unmissable Alerts: Email gets ignored. Dashboard Banners do not. Post high-visibility alerts directly to the Partner UI.

📅 Schedule & Audit: Plan your weekend newsletters on Monday. Save drafts and check delivery logs to see exactly who opened your message.

Critical Rule: Offer Details Messages

When sending an Offer Details Message (updates about specific campaigns), the recipient MUST be approved for every Offer included in the message. If they are not approved for even one offer, the system will block the entire message for that user to prevent confusion.

The Communication Guide (Step-by-Step)

We have broken down the platform into 6 focused guides. Start at the beginning or jump to the specific tool you need.

What is a Communication Hub?

The Foundation. Understand how the Hub replaces old direct messaging and acts as your single source of truth.

Best For: Understanding the core value and platform architecture.

Creating Messages: General & Offer Communications

The Engine. Learn to write messages that convert.

Best For: Sending personalized updates using Macros (like {partner_name}) and distributing unique tracking links at scale.

Creating & Managing Audiences

The Targeting. Don't spam your entire network. Learn to segment users by performance, tag, or status.

Best For: Ensuring your message reaches the right people (e.g., "Active Partners Only").

Managing Your Communications

The Workflow. Learn to manage Drafts, Schedule posts for the future, and review Sent logs.

Best For: Planning large campaigns in advance and auditing delivery status.

Creating Partner Banners

The Loudspeaker. Learn to place visual alerts right on the Partner Dashboard.

Best For: High-visibility announcements that cannot be missed (e.g., Compliance updates, Black Friday sales, Critical service notices).

Message Examples & Templates

The Cheat Sheet. Don't write from scratch. Copy our best-practice templates.

Best For: Quickly grabbing ready-to-use copy for common scenarios (e.g., Partner Re-engagement, Monthly Newsletters).

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Next in This Series

What Is A Communication Hub?

Learn how to use the Communication Hub to send messages, manage audiences, and communicate with your network - with step-by-step guides and real examples.

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Overview

What You Can Do (Key Capabilities)

The Communication Guide (Step-by-Step)

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