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Supported Creative Types & Sizes

SERIES:

Supported Creative Types & Sizes

Learn what creatives you can upload and use inside your Everflow Platform.

Overview

Below is a list of all creative types and dimensions supported in Everflow campaigns.

Heads up File extensions are case-sensitive. Always use lowercase (.jpg, .png, .gif) instead of uppercase (.JPG, .PNG, .GIF).

Example: Rename banner.JPG to banner.jpg for compatibility.

File Requirements

Filenames (including those in ZIP files) must not contain special characters.
HTML documents must be in UTF-8 format. UTF-16 is not supported.
Emojis are not allowed in HTML documents.

Creative Type

Acceptable File Types

Max File Size

Archive
Adds a folder of separate creatives

.zip file only that includes:
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
.mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv

20 MB limit for photo files
100 MB limit for video files

Email or HTML

.zip file only that includes:
.html (1 only)
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic

20 MB

Image

.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic

20 MB

Link

URL

N/A

Text

.txt
.csv
.log
.html
.rtf
.doc
.docx
.odt

20 MB

Thumbnail

.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic

20 MB

Video

.mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv

100 MB

Bulk Add
Adds multiple creatives at one time

.zip file only that includes:
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
.mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv

20 MB limit for photo files
100 MB limit for video files

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Overview

File Requirements

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