Home
Offers & Tracking
Offer Fundamentals
Supported Creative Types & Sizes
Supported Creative Types & Sizes

SERIES:

Supported Creative Types & Sizes

Learn what creatives you can upload and use inside your Everflow Platform.

Overview

Below is a list of all creative types and dimensions supported in Everflow campaigns.

Heads up File extensions are case-sensitive. Always use lowercase (.jpg, .png, .gif) instead of uppercase (.JPG, .PNG, .GIF). Example: Rename banner.JPG to banner.jpg for compatibility.
File Requirements
  • Filenames (including those in ZIP files) must not contain special characters.
  • HTML documents must be in UTF-8 format. UTF-16 is not supported.
  • Emojis are not allowed in HTML documents.
Creative Type Acceptable File Types Max File Size Archive
Adds a folder of separate creatives
.zip file only that includes:
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
.mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv
20 MB limit for photo files
100 MB limit for video files
Email or HTML .zip file only that includes:
.html (1 only)
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
20 MB
Image .jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
20 MB
Link URL N/A Text .txt
.csv
.log
.html
.rtf
.doc
.docx
.odt
20 MB
Thumbnail .jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
20 MB
Video .mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv
100 MB
Bulk Add
Adds multiple creatives at one time
.zip file only that includes:
.jpg / .jpeg
.png
.gif
.bmp
.svg
.tiff / .tif
.webp
.ico
.heic
.mp4
.avi
.mov
.wmv
.flv
.mkv
.webm
.mpeg
.3gp
.ogv
20 MB limit for photo files
100 MB limit for video files