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Naming Conventions For Additional Conversion Events
Naming Conventions For Additional Conversion Events

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Naming Conventions For Additional Conversion Events

Create clear, descriptive names for tracking actions throughout your Customer journey, both before and after the Base Conversion Event.

Overview

Thoughtful naming of Conversion Events helps everyone understand what's being tracked across your customer journey. Your naming should tell a story, making it easy for teams to analyze data and optimize campaigns.

Please read this article for an introduction to Conversion Event types and how they work.

All of the examples given below are on how to name buyer touch points that you want to track as Conversion Events in Everflow. They could be pre-conversion, the “main” conversion or post-conversion.

General Best Practices

When naming your conversion events, think of it as telling a clear story that anyone in your organization can quickly understand.

Start by including platform names to provide context, and use precise action verbs that describe exactly what's happening. Keep your names concise but descriptive enough to be immediately clear when they appear in reports and dashboards.

Consider the entire customer journey, adding specific timeframes for repeat actions to track frequency patterns. Most importantly, align your naming convention with your company's established standards to ensure consistency across teams and documents.

Pro Tip! Create an internal naming guide document to maintain consistency as you add new Conversion Events.

Practical Examples

Event Category Example Events CRM Integration Events "Salesforce Contact Created" "Salesforce Lead Stage 1" "Salesforce Opportunity" "Salesforce Closed Won" Content Engagement Flows "Blog Read" "Case Study Download" "Feature Page View" "Pricing Calculator Use" E-Commerce Journeys (Pre-Purchase) "Product View" "Size Guide Check" "Cart Add Spring Collection" "Shipping Info Complete" E-Commerce Journeys (Post-Purchase) "Return Window Expired" "Product Review Submit" "Repeat Purchase 30 Days" "VIP Status Achieved" Mobile Games (Pre-Install) "Store Page View" "Promo Video Complete" Mobile Games (Post-Install) "Character Created" "Battle Tutorial Done" "Arena First Win" "Battle Pass Purchase" SaaS Platforms (Pre-Conversion) "Live Demo Request" "API Documentation View" "Trial Start" SaaS Platforms (Post-Conversion) "Team Member Added" "Integration Active" "Storage Limit Reached" "Enterprise Upgrade"