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Domain Registration and Setup Process
Domain Registration and Setup Process

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Domain Registration and Setup Process

Learn how to properly register domains for your Everflow account, including verification steps, contact management, and registration transfers.

Overview

All domains purchased by Everflow on behalf of customers must be registered properly to avoid downtime. Proper registration ensures your domains remain active and accessible for tracking your campaigns.

You can view your current tracking and conversion domains in Traffic Health:

Quick overview: Navigate to
Traffic Health → Overview tab
to see all monitored domains and any incidents‍
Detailed view: Navigate to
Traffic Health → Configurations tab
for complete domain details, hosting information, and SSL certificates
Heads Up!
Keep your contact information current. If an employee leaves and their email was used for domain registration, this could compromise domain control and lead to downtime.
Domain registration information was provided during your account setup. Contact Customer Support for any updates to this information.
Privacy protection is active for all domains. The information provided is not shared publicly but is required by Squarespace to manage and purchase domains on your behalf.

Domain Verification Process

1
Domain Verification
When Everflow purchases a domain for you, you'll receive a verification email that must be responded to within 15 days.

What to look for:
From: no-reply@squarespace.com
Subject: [Action Required] Verify your Squarespace domain contact
Action required: Click the "Verify Now" link to complete verification
Heads Up!
If you don't verify within 15 days, the domain will be suspended and stop working. Traffic Health will show this as an incident and send reminder notifications if you have alerts configured.
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2
Monitoring Domain Status
After verification, you can monitor your domain health through Traffic Health:

In the
Overview
tab:
Domain status indicators (
UP/DOWN
)
Recent incidents or issues
Domain health timeline over the past 90 days
In the
Configurations
tab:
Complete domain details including management type
SSL certificate status and expiration dates
Hosting information and IP assignments
Custom notes and domain contacts

Requesting Registration Information Changes

To update any information related to your domain registration (company address, contact email, etc.):

Navigate to
Traffic Health
→
Configurations
→
Domain Contacts
Click the
Request Changes
button in the
Domain Registration Contact Information
section
Use the
Customer Support chat
that opens to provide your new information
Wait for
Customer Support
to process your request and initiate the change
Monitor your
email
for notifications about the registration change process

This section displays the contact information used when Everflow purchases domains on your behalf:

  • Full Name and Organization
  • Email Address (critical for domain verification)
  • Phone Number
  • Mailing Address

This information is collected under the Everflow Service Terms and is required by ICANN. It remains private due to privacy protection enabled on all domains.

Transfer Process

Once Customer Support initiates the change, the process varies depending on what information is being updated:

Address changes only: You'll receive a registration change notification in your domain registration email inbox.

Email address changes: You'll need to accept the transfer in both the old and new email addresses.

Accepting Registration Changes

Look for this email:

  • From: no-reply@squarespace.com
  • Subject: "Confirm changes to your Squarespace Domain"
Click
Review Changes
(NOT "Account Dashboard")
Review the proposed changes
Accept the changes to complete the transfer
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Heads Up!
Clicking "Account Dashboard" will redirect to Squarespace login, which you don't have access to. Always use the "Review Changes" link.

Transfer Completion

When the transfer is completed successfully, you'll receive a confirmation email:

  • From: no-reply@squarespace.com‍
  • Subject: "Your domain contact information was updated"
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Always use a shared company email (like domains@yourcompany.com) rather than individual employee emails and update email addresses before employees leave the company
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