Weekly Product Updates (Internal): September 28 – October 4

This week's internal updates focus on streamlining billing and setup workflows for Finance, Operations, and Sales, while resolving reporting errors and expanding device targeting for Engineering and Support.

• Fixed: Resolved a case-sensitivity issue in currency exchange rate retrieval where differences between "USD" and "usd" caused errors in affiliate reporting.
• Added new OS versions, including iOS versions 26.3 through 27.0 and Android version 17.0, to support accurate targeting.
• Added new default Everflow Pay tiers, including a free 0-5K tier, to reduce manual tier configurations in Admin.
• Updated default Click tiers within the Billing Charge preset to streamline billing operations and improve precision for the Finance team.
• Synced the Agency Managed status from Admin to Intercom, enabling the Support team to automatically categorize incoming chats from agency-managed clients and trigger custom workflows.
• Fixed: Filtered out deleted SaaSOptics invoices from the Admin Billing Report by default to resolve confusion for the Finance, Operations, and Customer Success teams.
• Updated the setup flow to prevent SaaSOptics profile creation blocks. The flow now only blocks submission if the Lead Source is empty, allowing new values to pass through while alerting the billing team.