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Sync Everflow Pay Status to Intercom
Sync Everflow Pay usage status to Intercom contact attributes automatically to improve support routing, audience segmentation, and automated workflows.
This release automatically syncs Everflow Pay integration status directly to Intercom to improve support routing and automated workflows.
What's New
Internal teams can now leverage accurate Everflow Pay usage data inside Intercom to segment customers, build targeted workflows, and route support conversations. The system checks if a customer has an active Everflow Pay integration by looking for a configured PayerID in the Admin settings.
If a PayerID is present, the customer's Intercom attribute is_using_efpay is set to true, and if it is missing, the attribute is set to false. This integration status updates automatically during a nightly sync and includes a complete backfill of all existing customer records.
Under the Hood
- Automated nightly sync updates the is_using_efpay attribute in Intercom based on whether a non-null PayerID is detected in the Admin settings.
