Automated Bank Pulls Added to Everflow Pay

Everflow Pay has introduced a new in-app bank pull (automatic debit) funding method. This release eliminates the manual operational overhead and missing funds disputes associated with the previous manual ACH and Wire transfer process, which relied on partners correctly entering a specific Reference ID in their transfer's memo field.

Introduction

Previously, Everflow Pay clients (payers) had to manually push funds via ACH or Wire to their Funding Wallet. This manual process was highly fragile: if a client omitted or incorrectly entered the required Reference ID in the bank's memo field, the funds could not be automatically routed to their account. This led to missing funds disputes, manual tracking overhead for support teams, and delayed partner payouts.

With this release, US-incorporated clients can securely connect a bank account (supporting US and Canada banks) directly within the Everflow Pay interface. Clients can now initiate precise automatic debit requests directly from their portal, streamlining the wallet funding experience and laying the groundwork for future fully automated funding workflows.

Key Capabilities

• In-App Funding Source Management: Clients can securely input their banking details to add, view, and update a single, tokenized funding source directly within the Everflow Pay Wallet interface.
• Direct Bank Pull Requests: Clients can select their connected bank account, enter a specific dollar amount (minimum $10), and initiate a pull request directly in the UI without leaving the platform.
• Contextual Funding Guidance: The funding interface displays the total amount of unpaid invoices to guide users in calculating their required pull request amount.
• Enhanced Status Tracking: A redesigned Deposit section tracks current and historical funding requests, distinguishing between pull and push funding and displaying transaction statuses (such as Pending, InProgress, Complete, and Cancelled).
• Strict Impersonation Audit Logs: To maintain security and compliance, Customer Success agents can impersonate clients to manage funding. The platform enforces a strict audit trail capturing the Base User, Impersonator ID, IP address, timestamp, transaction amount, and Transaction ID.
• Automated Email Notifications: The platform automatically triggers email alerts keeping users informed when a funding request is in progress, succeeds, or fails.

Under the Hood

• Security: Tokenizes sensitive banking information, ensuring Customer Success agents and internal users only see tokenized details rather than raw routing or bank account numbers.
• Transaction Controls: Implements backend safeguards and velocity checks to prevent duplicate transactions and limit financial liability.
• Real-Time Status Retrieval: Utilizes direct API polling instead of static webhooks to accurately map and update complex transaction states in the UI.