Payment Information
Payment Methods available through Everflow Pay
Domestic ACH and Domestic Wire Transfer
Authorized Payable Countries through Everflow Pay
Currently USA and US territories that use the US dollar are also payable with Everflow Pay, the same banking system applies.
Authorized Currencies payable with Everflow Pay
Currently USD only
Penny Testing
Testing of funds sent to each affiliates/partners account for verification. All Penny testing is paid by Everflow.
Fees
Fees that apply
Only Transaction Fees apply. No Platform fees
Types of Transaction Fees and their Cost
$3.00 USD per Domestic ACH Transaction
$25.00 USD per Domestice Wire Transfer
Who Pays the Fees
Fees can be pushed onto the Payee and taken out of the payment amount or paid by the Payer and extra funds will need to be deposited into the Everflow Pay account to cover transaction fees.
How to Pay Account Fees
If the fees are being paid by the affiliate/partner (payee) the fee will be taken out of the payment sent.
If the payer is paying the fees they will be withdrawn from the Everflow Pay wallet.
Everflow Pay Payer Account Setup
How to Integrate Everflow Pay
Reach out to your AM or Everflow Pay Support @ pay.help@everflow.io to let us know you are interested and to ask any questions.
If you are ready to Configure the Integration and Activate your Everflow Pay account follow the steps in this article: How to Set Up Everflow Pay
**Special Note: When setting up the recipient account The Company Owner/Account Main Contact is the "Beneficiary"
What to do once the Integration is Active
Once the Everflow Pay Integration is "Active" the Affiliates/Partners "Payment Method" needs to be set to "Everflow Pay" for them to be able to sign up and become payable.
Please see the article below for steps to change the payment method
Once the Payment Method is set to Everflow Pay a banner will appear on the Affiliate's/Partner's login dashboard. Affiliates/Partners will click on the banner to input the needed payment/billing details. Please see the article below for partner's steps to complete their payee accounts.
Partner Notifications
Payment Executed and Invoice Available Email notifications and In-App notifications can be enabled to be sent to partners.
Funding Everflow Pay
Everflow Pay works as a wallet (bank account). At this point you cannot fund the bank account via a credit card and there is no direct deposit pull to credit the account. The Everflow Pay account has a Routing and Account number that needs to be funded via Wire or ACH transfer.
**Special Note: All deposits made to Everflow Pay accounts have a 72 hour hold.
Reporting
There are Invoice/Payment reports available in the both Everflow and Everflow Pay.
Within Everflow, Partner Invoice reports can be pulled within the Partner > Invoice section. Learn more about partner invoicing Here
Within Everflow Pay, Statements are available on the Dashboard and within your Company Details.
Taxes
Everflow and Everflow Pay does not offer 1099 or any other tax form processing. W9s and other tax documents are collected during the payee sign up from affiliates/partners. The payments made and tax ID available in a Tax report generated at the end of each year. These reports are available for download within Everflow Pay.
Payment and Payee Account Statuses
Payee Account Statuses
The payee Payable account status and Not Payable Reasons are visible within Everflow under the Affiliate/Partner General details and within Everflow Pay under the Payee details.
Not Payable Reasons and their Meanings
"Account vetting in process" : this is the initial status, before anything else happens
"Payee is in probation" : when created, payees go through a probation period of 48 hours. During this period, they cannot receive payments, regardless of whether they completed the penny test or not.
"Penny test not started" : Probation period is over, but the penny test has not been initiated.
"Penny test is pending" : Penny test is in progress, waiting either for the money to fall into the payee's account or waiting for the payee to input the penny test amount in the Everflow UI
"Penny test is completed" : Penny test is completed.
"Penny test failed" : can be failed either because the transfer could not be made to their account, or because they input the wrong amount in the Everflow UI
**Special Notes:
All statuses are updated live from Everflow Pay to Everflow.
Payees are not able to update banking details while a penny test is in progress.
Payment Statuses
"Require Approval" - Pending Payer's Approval
"Pending" - Has been approved and is pending funds to be sent
"Sent" - Payment has been sent and is in process
"Rejected" - Payment has completed as Rejected, funds were not received by the Payee.
**Special Notes:
Payment statuses are visible within Everflow under the Status Column under Affiliate/Partner > Invoices and within Everflow Pay in the dashboard and transactions.
All statuses are updated live from Everflow Pay to Everflow.
Everflow Pay & Managed Payments
Managed Payments can only be added as a stand alone service with Everflow Pay (For more information on Managed Payments click here)
Invoice Automation and Scheduling
Scheduling payments
As of now Everflow Pay is only compatible with the Everflow Affiliate/Partner Invoicing System. There is no external invoice uploading or availability to add invoices within Everflow Pay.
Automating Payment Processing
You can automate payments on Everflow Pay by turning on Auto Invoicing and Auto Payments under Partner Billing settings within Everflow. Please see the article below for steps to update these settings.
**Special Notes:
Although you can set Auto Invoicing and Auto payments there is a final approval step that needs to be completed in Everflow Pay to release payments.
Integrations
Everflow Pay only integrates with Everflow. We do not currently have any external integrations, such as Quickbooks or NetSuite.
HAVE ADDITIONAL QUESTIONS? OUR CUSTOMER SUCCESS TEAM IS HERE FOR YOU!
We've assembled a superstar team of industry veterans that are available around the clock to make sure that your issues are resolved and questions are answered. You can reach out any time in-platform via Chat or by emailing pay.help@everflow.io
