Overview

The Refunds Report requires an integration with WooCommerce, ClickFunnels, and/or Shopify.


Shopify - You must have our app installed on your store. See our integration guide for details - [Click Here]

WooCommerce - You must sign into your Wordpress site through Everflow on the WooCommerce integrations page.

ClickFunnels - You must have our webhook in place on the funnel you wish to count the refunds for.


Report Overview

Navigate to Reporting - Refunds.

Date Range: This references the "Refund Date" in the report.

Filters: Filter by Partner(s), Offer(s), and Advertiser(s).

Add/Remove Columns: Be sure the Refund Amount column is selected.

*Please note that partial refunds will appear separately:

You can search by SKU, Order ID or Transaction ID.

Click the vertical dots on the end of a row for more options associated with the refund.


NEED HELP? OUR CUSTOMER SUCCESS TEAM IS HERE FOR YOU!

We've assembled a superstar team of industry veterans that are available around the clock to make sure that your issues are resolved and questions are answered. You can reach out any time in-platform via Chat or by emailing support@everflow.io.

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