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FAQ: Everflow Finance
FAQ: Everflow Finance

General information about Everflow's invoicing processes, including payment options and billing support.

Genny avatar
Written by Genny
Updated over a week ago

Frequently Asked Questions

When are invoices sent?

  • Invoices are sent on the 3rd of each month.

Which dates of service are billed with each invoice?

  • We bill in arrears. This means that the date of your invoice represents the month in which your services were rendered.

    For example, if your bill date is 08/31/2023, this is your August 2023 invoice.

When is my payment due?

  • Payment is due on the 5th for the prior month’s invoice.

How do I pay my invoice?

  • You may pay via wire, Paypal, *credit card or *ACH via our invoicing system.

    *Please note: If you choose to pay an invoice by credit card or ACH, you are automatically enrolled in autopay! To have autopay removed from your account, you must contact finance@everflow.io.

What will my invoice include if I cancel my Everflow account?

  • You are billed by calendar month. This means that you are responsible for paying for the month in which you cancel.

Who do I contact if I have questions about my invoice, or if I need to update contact/billing/payment information?

  • Please contact our customer success team via Live Chat or email us at support@everflow.io or finance@everflow.io for invoicing inquiries.

    Please note that you must be an Everflow user who is authorized to receive invoices or with administrative privileges within the platform to make these requests.


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