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What You Are Setting Up
You are reading this because an Advertiser or network you work with pays through Everflow Pay, and they need your banking details before they can send you any money. Setting that up is a one-time job you do yourself, from your own Partner Platform account. There is no application to submit and no test deposit to wait for.
The form asks three things: who you are, where you bank, and your agreement to the terms. When you submit it, there is a 24-hour vetting period. Once your information is reviewed and approved, your status will change from NOT PAYABLE to PAYABLE. This status is what decides whether an invoice can be paid out to you.
What to Have Ready
Gather these before you start and the whole thing takes about ten minutes. If you have to stop and hunt for a SWIFT code halfway through, it takes an afternoon.
Find Everflow Pay Configuration
Follow these steps to start configuring your Everflow Pay setup:
Once your status becomes PAYABLE, the Everflow Pay Transactions tab appears at the top of the page. You can use this tab to view your payment transactions.
The Configuration Card
The configuration card for Everflow Pay Setup lists the stages you are going to move through.
Note that a field marked with a red asterisk in the form is mandatory, and the form tells you so at the top of every screen.
Here is the card once every stage is green:
In the Everflow Pay Setup card, under General, click Start to begin your setup.
Verify Your Identity
First you need to verify your identity with Everflow with phone number verification. The number you enter here will carry over to the next section, when point of contact is requested. Enter your phone number and select a verification code to be sent by either Text/SMS or Call. Enter the code that you are sent and click Verify.
Step 1: Business and Contact Details
After you verify your phone number, there are three more sections to fill out. The first one is about business structure and contact information.
Business Information
Under Business Information, pick your Structure. There are two options and they ask for different things.
Sole Proprietorship (individual)
Choose this if you work as yourself rather than through a registered company. You will be asked for Beneficiary First Name and Beneficiary Last Name. Use the names exactly as your bank has them. A mismatch between the name on the form and the name on the account is one of the most common reasons a payment bounces back.
Corporation (company, organization, or entity)
Choose this if you are paid as a registered business. You will be asked for a single Business Name as well as the Beneficiary First Name and Beneficiary Last Name of the business representative. The Business Name and Beneficiary First Name and Beneficiary Last Name should match bank records for the business.
Both structures then ask for the same address block: Business Address 1, an optional Business Address 2, Country, Region/State, City and Zip/Postal Code.
If your are a business registered outside of the US, you will be asked your local tax ID in this section as well.
Point of Contact for Payments
This screen asks for a Phone Number and an Email. You will see the phone number you used in the verification step filled out here. The email is important as Everflow sends email notifications about your payments and banking, so pick an email address that you check frequently.
Click Next to move to Banking.
Step 2: Banking Details
The Banking screen starts almost empty. There is one field, Bank Country, and nothing else appears until you choose one. That is deliberate: the fields a bank needs are different in every country, so the form waits to find out where your money is going.
Pick the country your bank account is actually held in. It should match the country you gave as your address on the previous screen.
The Fields You See Depend on Your Bank Country
Once the country is set, the form asks for exactly the details that country's banking system needs. Three shapes cover almost everyone.
Banks in United States
You will be asked for Account Owner Name, Account Number, Payment Method (ACH), ad the Bank Name. Payments to US bank accounts go out as a next-day ACH transfer.
Banks in Canada
Canada has its own set of fields, and it is the only country where you pick your bank from a list rather than typing its name. You will be asked for Bank Name, Bank Account Currency, Bank Account Number, SWIFT/BIC, Transit Code and Bank Institution Number. All six are mandatory.
Choosing Canada, or any other non-US country, also brings up a Heads Up! banner with a Learn More link.
Banks Outside US and Canada
You will be asked for a code for the transfer method used in your country, such as SWIFT/BIC for or BSB, and to enter your Bank Account Number and your preferred Bank Account Currency, plus any extra codes your country's banking system requires. Your bank publishes all of these, usually on your statement or in your online banking profile.
The currency that you choose to receive your payments in will affect payment fees in the future. Read more about Payment types and fees for Everflow Pay.
Click Next when your fields are filled in.
Step 3: Review and Terms
The last screen, Review and Terms & Conditions (T&C), plays everything back to you as plain text: your business information, your tax ID, your point of contact and your banking details. Read the banking block properly. This is the last moment where fixing a typo costs you nothing.
Everflow puts an Attention notice above the banking summary for the same reason: double-check your account number, because an error there delays your payment rather than failing it loudly.
At the bottom, under Legal, tick the box to agree to the terms and conditions. It is mandatory, and Submit stays inactive until you do. Then submit.
Required Tax Forms for All US-Paid Partners
The next section only applies if you are a US-paid Partner and need a US tax form. If these two conditions don't apply to you, you can skip straight to the next section.
Partners paid by a business registered outside the US do not file a US tax form at all. The US tax form is separate from the Tax ID you entered in step one.
Your Payer decides whether the tax form is required. If a tax form is required, the stage stays open with a button to select your form, and you pick the one that matches your situation. There are three forms to choose from: Form W-9, W-8BEN, and W-8BEN-E.
Which Form Applies to You
A W-8 is routine, not exotic. Every partner outside the US who is paid by a US business files one. A W-9 stays valid until your details change; a W-8 is valid for three years unless your status changes before then.
You can either fill out a tax form within Everflow or upload a completed form into Everflow.
After You Submit
Your configuration card fills in. The first stage turns green and expands into a Key information summary showing your point of contact, your tax ID and your banking details, with your account numbers partly masked and an eye icon to reveal them.
Once Everflow's team has reviewed and approve your submission, your Payment Method Status at the top of the page will read as payable PAYABLE.
Changing Your Details Later
The completed stage has an Edit button. Use it whenever you change bank, change address or change the person who handles your payments. Update it before your next invoice is paid rather than after, because a payment sent to a closed account has to be traced and returned before it can be re-sent.
If Your Status Still Reads NOT PAYABLE
The screen tells you what is outstanding, but four causes account for most of it.
1. A stage is not finished
Look at the configuration card. Any stage that is not green still needs something from you, and the card says what.
2. Your payment method is still set to Wire
Wire is no longer available as a payment type for partners. If your billing still has Wire selected, you will stay NOT PAYABLE until you switch to Everflow Pay, and nothing in the setup form will fix it for you. This one catches long-standing partners more often than new ones.
3. Your Payer requires tax verification and your form is missing or failed
If the Tax Information stage is open, or the details you filed did not validate, resubmit them. Check the spelling of your legal name and the tax ID against your official records, since a single transposed digit fails the check.
4. Your Payee record is inside a short holding window
Some Payers apply a short waiting period to newly created payee records before they can be paid. It clears on its own and there is nothing for you to do.
If none of these reasons apply and your status has not moved, write to pay.help@everflow.io with your partner name and the country your bank is in.
