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Overview
Getting paid as an Everflow partner is straightforward — but the process involves a few steps between "conversion happened" and "money in your bank." This guide explains every stage so you know exactly what to expect and when.
The Payment Lifecycle
Every payout follows the same path. Here's the journey from conversion to cash.
Understanding Conversion Statuses
Before a conversion turns into a payout, it goes through a review process. Here's what each status means for your money:
Approved
This conversion is confirmed and will be included in your next invoice. No action needed — it's counting toward your payout.
On Hold
This conversion is being reviewed. Common reasons: fraud check, quality review, or pending advertiser approval. It won't be paid until approved.
Rejected
This conversion was not approved and won't be paid. Check the rejection reason in the Conversion Report for details on what went wrong.
Payment Methods
Payments are processed through Everflow Pay, which supports:
- ACH — For US-based partners. Fastest option with lowest fees.
- Wire Transfer — For international partners. May have additional processing time and fees.
The available methods depend on what your network operator has enabled. Check your Payment Settings to see which options are available to you.
Complete your banking setup and tax documents as early as possible. The verification process — including a penny test for US accounts — takes a few days, and you can't receive payouts until it's complete.
Setting Up Your Payment Info
To receive payouts, you need to complete two things:
- Banking details — Your bank account information for receiving funds.
- Tax documents — W-9 for US-based partners, W-8BEN for international partners.
Your payment setup status will progress through these stages:
- Action Needed — You haven't submitted your information yet.
- Pending Verification — Your details are being reviewed (including the penny test for ACH).
- Verified — You're ready to receive payments.
You'll also need to complete your tax form (W-9 or W-8BEN) as part of the setup process:
Checking Your Payment Status
Once invoices are generated, you can track their progress. Here's what each payment status means:
- Unpaid — An invoice has been generated but payment hasn't started yet. This is normal during the billing cycle.
- In Progress — Payment has been initiated and is being processed by the bank.
- Paid — The money has been deposited to your bank account.
- Rejected — The payment failed, usually due to incorrect banking details. Update your Payment Settings and contact your account manager.
Common Reasons for Payment Delays
If your payment is taking longer than expected, check for these common causes:
- Tax documents incomplete — Payouts can't process until your W-9 or W-8BEN is submitted and verified.
- Banking verification pending — The penny test for US ACH accounts takes 2-3 business days.
- Conversions still On Hold — If conversions haven't been approved yet, they won't appear on an invoice.
- Minimum payout threshold — Some networks require a minimum amount before processing a payment.
- Traffic under quality review — Unusual traffic patterns may trigger a manual review before payment.
If your payment status shows "Rejected," your banking details may be incorrect. Update them in your Payment Settings and contact your account manager to re-process the payment.
Related Articles
- How To Get Paid As A Partner — Step-by-step guide to setting up Everflow Pay.
- Understanding Your Reports & Analytics — Learn how to read your performance data.
- How To Manage Billing & Invoices — View and download your invoice history.
