Troubleshooting

References to be used for quick troubleshooting help

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6 articles in this collection
Written by peter kurjanowicz, Genny, Ashley Carrow and 1 other

Error Code Reference Guide - Conversions

Complete glossary of potential error code messages associated with conversions

Written by Ashley Carrow
Updated this week

Investigator

Search raw data within the Portal in order to investigate clicks or conversions with specific values.

Written by Ashley Carrow
Updated over a week ago

Error Code Reference Guide - Clicks

Complete glossary of potential error code messages associated with clicks

Written by Ashley Carrow
Updated this week

Why isn't the Partner tracking link redirecting to the Base Destination URL?

Troubleshooting tips on what to check when a partner tracking link is not redirecting to the Advertiser's landing page.

Written by Genny
Updated over a week ago

Forgot Password

Resetting your password

Written by peter kurjanowicz
Updated over a week ago

Invalid Clicks - Identifying and Understanding

Learn how to use reporting to drill down into your Invalid Clicks and understand why they were marked as invalid.

Written by Susie O'Brien
Updated over a week ago