Troubleshooting

References to be used for quick troubleshooting help

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6 articles in this collection
Written by peter kurjanowicz, Genny, Ashley Carrow and 1 other

Error Code Reference Guide - Conversions

Complete glossary of potential error code messages associated with conversions

Written by Ashley Carrow
Updated over a week ago

Investigator

Search raw data within the Portal in order to investigate clicks or conversions with specific values.

Written by Ashley Carrow
Updated over a week ago

Error Code Reference Guide - Clicks

Complete glossary of potential error code messages associated with clicks

Written by Ashley Carrow
Updated over a week ago

Why isn't the Partner tracking link redirecting to the Base Destination URL?

Troubleshooting tips on what to check when a partner tracking link is not redirecting to the Advertiser's landing page.

Written by Genny
Updated over a week ago

Forgot Password

Resetting your password

Written by peter kurjanowicz
Updated over a week ago

Invalid Clicks - Identifying and Understanding

Learn how to use reporting to drill down into your Invalid Clicks and understand why they were marked as invalid.

Written by Susie O'Brien
Updated over a week ago