Overview
The Refunds Report requires an integration with WooCommerce, ClickFunnels, and/or Shopify.
Shopify - You must have our app installed on your store. See our integration guide for details - [Click Here]
WooCommerce - You must sign into your Wordpress site through Everflow on the WooCommerce integrations page.
ClickFunnels - You must have our webhook in place on the funnel you wish to count the refunds for.
Report Overview
Navigate to Reporting - Refunds.
Date Range: This references the "Refund Date" in the report.
Filters: Filter by Partner(s), Offer(s), and Advertiser(s).
Add/Remove Columns: Be sure the Refund Amount column is selected.
*Please note that partial refunds will appear separately:
You can search by SKU, Order ID or Transaction ID.
Click the vertical dots on the end of a row for more options associated with the refund.
To approve or reject a conversion, use the checkbox and select either Approve or Reject.